Thank you to all our customers who took the time to respond to our March 2018 Customer Satisfaction Survey. We are pleased to report that approximately 90% of respondents were very satisfied by the timeliness of responses to customer requests and needs. As always the real benefit of the survey is in highlighting areas for improvement.
There have been a number of changes in our Relationship Management area with a focus on Customer Experience. Additional resources have been added to the structure and we are very excited about delivering some innovative new approaches to our customer support services.
Your support and honest feedback is truly respected and appreciated. We at AccessEAP look forward to continuing to provide best practice EAP service to you and your employees.
Feel free to provide feedback at anytime via our website or email info@accesseap.com.au