Thank you for your feedback

Thank you to all our customers who took the time to respond to our September 2017 Customer Satisfaction Survey. We are pleased to report that approximately 90% of respondents felt their organisation had benefited from using the EAP and would recommend AccessEAP to other organisations. As always the real benefit of the survey is in highlighting areas for improvement.

There have been a number of changes in our Relationship Management area with the objective of providing better overall service. A realignment of customer accounts has occurred to appreciate the individual strengths, experience and interests of our Relationship Managers and ensure these are aligned to meet your specific orgnisational needs. We understand that these changes may have caused some short term disruption and are confident that the benefits to you will be welcomed and enjoyed in the near future, and will continue to build and increase to provide you with the quality of service you expect from us.

Your support and honest feedback is truly respected and appreciated. We at AccessEAP look forward to continuing to provide best practice EAP service to you and your employees.