Newport & Wildman is proudly part of AccessEAP. This month we have a message from Sally Kirkright, CEO, AccessEAP.

As we turn towards the second quarter of the year, it's a good time to reflect on how we are travelling and what we want to create as the year continues. With recurring lockdowns and travel restrictions, many of us did not have the break we were hoping for at the end of last year – and without that break, batteries could be a bit low and edges a bit frayed. And now we are facing floods and the loss which accompanies the damage. So if your energy levels are low, you're feeling overwhelmed or a bit "blah", it is not surprising. To support those that may have been affected by the recent events or if you have been directly impacted, please see our article, Support through Natural Disasters, which includes individual support strategies as well as information for managers and leaders.

Stress can show itself in many forms. As a leader, I am on the lookout for signs of stress and low energy in the people I lead – and in myself. Stress might take the form of headaches and tension; it might be losing your confidence or being irritable; it might be having difficulty concentrating or making decisions. Or stress might cause you to reach for that extra drink, that extra piece of cake, or you might lose your appetite altogether. These are all signatures of the effect of stress to be aware of. 

Resilience is a word that is used a lot when it comes to discussing how to respond to stress. The trick is to make the word meaningful for yourself and for those in your organisation, and not just an expression that is equivalent to 'move on and get over it'. The word resilience has been around since the mid-1600s. It's from the Latin meaning 'to spring back.' And that meaning is part of the problem. Sometimes springing back to the way we were is absolutely not what is needed. If I notice my golf-swing is not producing the results I want on a particular course, it may need to adapt to the unfamiliar conditions rather than persist with what I usually do. I like the definition of resilience given by CSIRO Research Fellow Brian Walker – "Resilience is… the ability to adapt and change, to reorganise, while coping with disturbance. It is all about changing in order not to be changed." Resilience is about:

• having available to you a diversity of styles of responding
• being self-aware and open to challenges
• not being over connected with others and your environment (you might get overwhelmed), or under-connected (in which case you may not learn and you might miss the bigger picture)
• being able to respond quickly
• being ready to transform if necessary.

This is a much more nuanced version of resilience than the one we are often told about.

So, how might we all put this version of resilience into practice? I believe it starts with being curious. Curiosity lies at the heart of the joy and excitement of discovery, of finding new ways of doing things, of finding our unique approach to the world that uses our strengths and insights. Curiosity also means we aren't afraid to make mistakes. It's said that when a reporter asked him, "How did it feel to fail 1,000 times?" Edison replied, "I didn't fail 1,000 times. The light bulb was an invention with 1,000 steps." A growth mindset is vital.

So, as you face into the second quarter of the year, take an energy check for yourself and others in your organisation, and have a think about what resilience can meaningfully mean to you and encourage others to do the same.

Sally Kirkright, CEO AccessEAP

Newsletter Cover Image- Photo by Jessica Lewis from Pexels

This month have celebrated International Women's Day and Harmony Day within Harmony Week. Harmony Day is about inclusiveness, respect and belonging for all Australians, regardless of cultural or linguistic background, united by a set of core Australian values.

These are just two days that are highlighted but we encourage you to celebrate and implement diversity and inclusion in the workplace across all of March and throughout the year. To support your organisation through this, below are two great resources.

Inclusive Language Guide: Respecting people of intersex, trans and gender diverse experience 

Learn how to use inclusive language in a respectful way with this Inclusive Language Guide

Universal Music UK
Creative Differences: A handbook for embracing neurodiversity in the creative industries

Learn about neurodiversity, which refers to the infinite variation in cognitive functioning that can lead to differences in thinking, attention and memory. The handbook explores the experiences of people with specific facets of neurodiversity such as ASD, ADHD, dyslexia, dyscalculia, dyspraxia and Tourette Syndrome.

There is no doubt that COVID-19 has had a wide-ranging impact on all of us. We know that one thing that Australians often worry about is their financial situation. Many of us may experience financial stress as a result of physical distancing requirements and the impact this has had on employers and jobs. It is perfectly normal to worry about our financial situation, even in the best of times, as we try and provide a good life for ourselves and our loved ones. With so much uncertainty across a number of industries and employers, and if our partners or loved ones have lost their jobs, financial related stress may be a key concern for many.

Employers can play a role in helping their employees cope with financial related stress by recognising the impact it can have on different groups in the workplace. It is important to recognise that there are many varied reasons for financial stress. For example, our aging workforce is facing many challenges, including their fear of entering retirement, paying for their children’s higher education and moving their parents into nursing homes. On the other hand, millennials are facing economic instability, crushing student debt, stagnant wages and looming uncertainty about the future.

How individual employees handle financial stress varies greatly. Employers should aim to reduce the impact that this type of stress can have at work in the form of presenteeism. Breaking down and understanding the underlying issues can be the key to helping employees become more resilient.

Here are some basic tips on reducing finance-related stress:

1) Learn to budget: If your financial situation is causing you stress, it’s vital to create a budget. Record all income and expenditure and know exactly what you spend on non-essential items. Be critical of what you are spending and cut down on any unessential items if necessary.

2) Pay off debt: Review and consolidate loans to help get them under control. Pay off your credit card debt and remember to start with the credit card with the highest interest rate.

3) Review fees: It’s important to review your bank and bank products as your life circumstances change. Compare and contrast bank fees and ensure you have the best products for your individual situation. Your bank manager can help talk you through the best options.

4) Save for a rainy day: Having an emergency or ‘rainy day’ fund can help alleviate financial stress knowing you have something in reserve. Start putting money away every month – even if it’s just a small amount, it all adds up.

5) De-stress: It’s normal to feel worried or anxious when times are hard but consider the impact financial stress is having on your life. Take time to relax and de-stress. Taking the right steps towards getting your finances in control will help ease stress.

 To find out more about our Financial Coaching services, call us on 1800 650 204.

Our 2021 Wellbeing in Focus Calendar has launched!

It's time to put Wellbeing In Focus with our 2021 Calendar of tools, training and resources. 

The Newport & Wildman Wellbeing in Focus Calendar is a great way to plan quarterly activity around the areas that may be of particular importance to your organisation while making sure you are aware of a wider range of topics. The Annual Planner gives a great overview while the quarterly themes help you to deliver information in manageable parts, highlighting importance and focusing attention. Over the course of the year, you will have access to new and updated resources! 

Our 2021 Wellbeing in Focus Calendar Annual Planner is available through the Employer Login Section and of the website.

We've reached 2021 and with that, another year of expectations and resolutions for the year ahead. Chances are, at some time in your life, you've made New Year Resolutions and then broken them only to repeat the cycle the following year. It is common for people to get caught up in a pattern of resolving to make important changes across life and then not following through. This year, keeping these few simple tips in mind may help to increase your chances of success.

Pick Realistic Goals

The surest way to fall short of your new year’s resolution is to set your goals too high. Remember to keep your goals realistic, small and achievable.

Define Those Goals

A common pitfall for people is that they are too vague about what they want to achieve. Spending time developing a specific, concrete action plan with the details of each small step will help increase your chances of success.

Plan Ahead

If your action plan involves tasks which need to be done daily or weekly, set specific times of the day or week which you will use to work on it. The key is to stay flexible and adopt changes needed to be successful in your goals.

Have a Contingency Plan

Decide how you will deal with temptation. This could include practising positive thinking, reviewing the reasons why you set goals in the first place or calling a friend.

Track Your Progress

Keep track of each small success you make toward reaching your larger goal. Rewarding your small accomplishments will help keep you motivated along the way.

Seek Out Support

Don’t keep your resolution a secret. Tell family and friends who will be supportive of your resolve to make a change in your life. Let them know how to help you achieve your goal.

Keep Trying

Accept that there will be times when your resolve weakens or you will have that slip-up. Don’t beat yourself up – simply start over again! Keep trying and enlist the help of professional services if needed.

To arrange an appointment, call 1800 650 204.

Newport & Wildman is proudly part of AccessEAP. This month we have a message from Sally Kirkright, CEO, AccessEAP.

In recent newsletters, I’ve highlighted a consistent theme – clear and kind communication. In 2020, being clear about what we require from those around us is what moved us forward in this year of uncertainty.

As 2020 gets ready to shuffle off into history, it’s time to cast a glance around at what has been important this year. Putting people first in terms of protecting their health, safety and ability to keep working has been front and centre for most organisations. Organisations who have staff working away from their offices tell us about prioritising team connections while being separated. Not just employee briefings but also birthday celebrations and family moments, and re-creating informal time where smaller groups log in with a cuppa and just talk. Like people used to do informally in the lunchroom.

Thank goodness Australia’s response – and particularly the bravery of Melbourne – has led to some sort of normality returning. Most of our offices have been welcoming staff back in – in staggered at-work and work-from-home rosters. It’s such a relief to hear laughter in the lunchroom again.

This feels like a time to reflect on how important kind, as well as clear communication, is. How you talk and write is as important as what you say or write. Emotion is transmitted as we communicate. Think how heated conversations about masks, protests, and overseas elections can become. So taking the time to pause and consider the emotional understory of our communications is paramount.

Caring communication is not just about what you say. It benefits people when you just listen. If someone is struggling, ask how they are, and just listen. A lot of us want to fix things – give people a solution to a problem that they still might not fully understand. Rather than give advice, just let them tell their story. Our clinical staff often say that their best work happens in the sessions where they talk the least. Letting someone talk though issues allows them to understand their situation. Understanding and relief follow.

If Christmas and the festive season is about giving and being together, then the best gift we can give is true kindness. Connect with those who are isolated, family members who have drifted away, old friends and find out how they got through this year because we did get through. And now is a time to pause and consider how all of those around us are more precious than any physical gift we could find under the tree.

Happy Holidays. Best wishes for a safe and restful festive and holiday season.

Sally Kirkright, CEO AccessEAP

As we continue through December and prepare for the festivities, it’s easy to become distracted with long ‘to-do’ lists; calendars booked up with extra social events whether that be socially distanced or virtually; and perhaps finalising work in preparation for a well-earned break. These distractions can impact on our relationships with the people we care about most, so here are some tips for maintaining positive relationships during the festive season.

1. Take Time to be Present: During busy periods, it’s so easy to be on auto-pilot and not notice the passage of time. Stop yourself from just going through the motions by paying attention to the moment. Observe without judgement the sounds, smells, sights, and people around you.

2. Acknowledge Feelings First: When someone you care about is upset, you may find yourself offering them solutions only to have them become more upset. Consider whether, in trying to fix the problem, you’ve forgotten to first show you understand why it’s upsetting for them. Studies show that understanding another person’s emotions is key to maintaining effective relationships.

3. Give Compliments: You may be confident that the people you care about are fully aware of your positive feelings about them and there is no need to tell them. Don’t leave them guessing. Tell the important people in your life the things that you like or love about them, often.

4. Re-connect: Consider when was the last time you connected with someone important in your life that you don’t see often. Do you know what they did yesterday or what their plans are today? Take the time to call, send a message, or visit if you can, someone you have lost touch with.

5. Find Common Ground: Sometimes it’s the differences between us that can cause a sense of disconnect. Identify and talk about the things you have in common, whether it be hobbies, goals, opinions, or values.

6. Be Inclusive: A sense of belonging is critical to our wellbeing and overall happiness. You are in an ideal position to create an atmosphere of inclusiveness and belonging by ensuring that everyone is on your invitation list, and has a valued place in your family, social group, or workplace.

7. Connect to Values: Be clear about your own values, that is, the things which are important to you, and which guide your life decisions. Behave consistently with your values and ensure that these are the things that guide and motivate the choices you make within your relationships.

8. Add Humour: Make sure that there is plenty of room for fun, humour, and silliness in your relationships. Humour and jokes about shared experiences and those things which are out of your control, can help relieve stress or frustration.

As we head into the festive season it is easy to get caught up in the festivities. There is pressure to have fun, spend time with family and loved ones but for some people, the festive season can be a time of sadness and loneliness. See here for more information and tips for managing loneliness. 

Photo by Marcus Aurelius from Pexels

Newport & Wildman is proudly part of AccessEAP which is why we are proud to announce that AccessEAP has successfully completed the White Ribbon Australia Workplace Accreditation Program.

The program, facilitated by community service organisation Communicare, involves a whole of organisation commitment to address issues of gendered violence and sexual harassment against women.

It’s a great honour to be a White Ribbon Australia Workplace and to play our part in responding to and ending violence against women. We took part in the accreditation process because we wanted to equip our staff with the knowledge and resources to better understand what gendered violence is, how to identify it and what they can do to prevent it. Whether in the workplace, or broader community, we all have a responsibility to stand up and speak out against behaviours that contribute to gendered violence, support women affected by it, and hold perpetrators accountable.

At AccessEAP and Newport & Wildman, we strive for an inclusive and safe working environment for staff at all levels of our organisation. The White Ribbon Australia accreditation process has strengthened that internal culture.

To achieve accreditation, we had to meet 15 criteria under three standards to create a safer and more respectful workplace which is taking active steps to stop violence against women. The program is internationally recognised and to date has reached more than 600,000 employees nationally. As explained by White Ribbon Australia Executive Director Brad Chilcott, “Violence against women impacts on the health and safety of employees, their wellbeing and their productivity. It also has a negative impact on workplace culture, organisational reputation and bottom-line profit and loss."

At AccessEAP and Newport & Wildman, we are proud to join more than 240 Australian workplaces who have achieved accreditation. We stand by White Ribbon Australia who urges all Australian workplaces to undertake the accreditation process and demonstrate a culture of zero tolerance of violence against women. White Ribbon Australia is a part of a global social movement working to eliminate gendered violence, striving for an Australian society where all women and children are safe, including in our workplaces.

To find out more information, contact us on 1800 650 204.

This November it's time to talk about Men's Health. The Movember Foundation is taking a stand to Tackle Prostate Cancer, Testicular Cancer, Mental Health And Suicide Prevention. To challenge the stigma of Mental Health they encourage everyone to have a conversation, just remember to use ALEC.

• ASK
• LISTEN
• ENCOURAGE ACTION
• CHECK-IN 

Click here for more information about Movember and how to get involved.

We often hear from men that they feel pressure to be seen as invulnerable, stoic, and fearless. This can lead to unrealistic expectations that as a man you should be able to cope no matter what, and “get on with it”. Emotions become synonymous with weakness and powerlessness. Men may also dismiss their feelings as unimportant and worry about burdening other people with their concerns.

Men experience emotions just as much as women do, however the pressure not to show emotion or vulnerability means that emotions will build-up and result in what appear to be random and unexpected behaviour. Reluctance to talk about or acknowledge emotion can manifest in all sorts of unhelpful ways including:

• Excessive alcohol use
• Addiction to gambling or betting
• Ending relationships prematurely
• Resigning suddenly from their job
• Stopping activities of interest e.g. sports
• Neglecting friends and family
• Working longer hours
• Communication only via emails or text messages
• Aggression or violence
• Excessive time watching fantasy, films, or gaming

For more information or to book an appointment, call us on 1800 650 204. To arrange training, please speak to Newport & Wildman.

 Cover photo in newsletter- Nonresident Unsplash

1 in 5 of us experience a mental health issue every year. Mental Health Awareness Month in October is an opportunity for us to advocate for and raise awareness of mental health. With the COVID-19 pandemic still impacting the lives of our communities, it’s time to give mental health the focus and attention it deserves.

Organisations that create and harbour a culture of understanding, empathy and trust allow people to be open about the issues impacting their lives. And it is especially important for people with mental health conditions to feel safe and comfortable in discussing their experience and obtaining appropriate support. Please contact Newport & Wildman to discuss what Mental Health Awareness options we have to support you and your people.

For more information and tips on How to Improve Mental Health in the Workplace, click here.

Even though World Mental Health Day has passed it doesn't mean you can't make a promise for your own Mental Health, check out their website for some great resources.

It’s tough to always be your best. Now more than ever the challenge to constantly be our best as leaders, lead with kindness, empathy and respect and respond in ways that support others can tax even the most resilient of us. It’s easy when emotions are heightened to react in ways we usually wouldn’t, as we have a million different things running around our heads. It’s easy to say something that might be misinterpreted or rub someone up the wrong way. It’s equally as easy to interpret something in a way that wasn’t intended. Conflict is a normal part of life, and very often a catalyst for positive change. It is also part of being human.

This week we’re turning our spotlight onto conflict.

How can we harness conflict and foster positive outcomes? Our clinical data shows an increase in conflict – at home, at work and in the community. It’s completely understandable as many people across Australia and New Zealand have had their lives and workspaces closed, changed completely or even remain open serving the public throughout the pandemic. Some people report feeling burnt out or struggling to keep their emotional balance. Some of us desperately want our lives or daily routine back to return to normal. Conflict can often be found during times of change.

How can you harness conflict in positive ways? How we, as leaders, respond to conflict is critical to supporting your people and their responses to conflict. We've created new Tips and Tools on Navigating Conflict. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

Navigating conflict can be challenging. We are here to support you through this. Reach out to here at Newport & Wildman. As always, our people are here to help support you and your people be their best in life and work.

#WomensHealthWeek 7-11 September 2020

With the stress COVID-19 has placed on everyone's lives, it’s now more important than ever to look after your overall health and wellbeing. This September, Women’s Health Week will be a great reminder to take time out to check in on your health and to keep making positive changes that can last a lifetime.

For more information and free resources visit the Jean Hailes' Women's Health Week Website. It's time to put your health first.

With so many competing demands and expectations, the struggle to keep up with both work and home commitments can be extremely stressful. When stress persists to a point that a person feels they aren’t coping, it can affect the functioning of their day-to-day life as well as their overall wellbeing. The stressors of too much ‘juggling’ together with trying to do things well and be ‘good’ at everything is impacting on women and their ability to sleep, think clearly and make decisions.

For more information about Women's Health and Wellbeing contact Newport & Wildman.

A common theme for many people this year has been isolation. It's unfortunate that one of our best defences against COVID-19 is something that can negatively impact on our mental health and wellbeing.

Part of the solution to this is to remain connected any way we can. Even when we are not seeing each other face to face as much, we can take active steps towards contacting friends, family and colleagues.

10 Tips on How to Have a Conversation on R U OK? Day

You don’t have to be an expert to support someone going through a tough time. You just need to be able to listen to their concerns without judgment and take the time to follow up with them.

1. Know your colleagues

Relationship building is very important when it comes to mental health in the workplace. You will need to feel comfortable to approach a colleague that you may be concerned about. Also in order to pick up that someone is behaving out of character you will need to know how they usually behave.

2. Approach the person

It may be difficult to do, feeling a little anxious about approaching a colleague to ask them if they are OK is normal, it is necessary that we do it none the less. Think about whether you are the right person to approach your colleague, and if for any reason you think you may not be the best person, employ the appropriate person to approach your colleague you are concerned about. Make sure this is done with discretion and confidentially.

3. Explain why you are having this discussion with them

Be clear that you are concerned about the person and give specific examples of the observed behaviour change that sparked your concern. For example: "you are usually the first one at work and never take a sick day, however, I have noticed that over the past few weeks you have been arriving at work late and have had a few sick days."

4. R U OK?

Ask the question clearly and directly.

5. Listen

Listen to what the person is saying and also listen for how they are feeling. Do not interrupt, just listen and at the end summarise what you have heard to check that your understanding is correct.

6. Do not go into solution mode

It is not your responsibility to "fix" the problem or "save" your colleague – giving solutions can make the situation much worse.

7. Do not counsel the person

You are not a counsellor or psychologist and should not try to be that for the person.

8. Encourage the person to take action

Point the person in the right direction i.e. HR, EAP and/or their GP. You may have to support the person to seek help by going with them to HR, or making an appointment for them with the EAP or their GP and possibly accompanying them to the appointment if possible.

9. Ask what way you can assist

Allow the person the opportunity to explain what would be helpful for them.

10. Follow up

Don’t just leave it there, it is very important to check in with the person regularly to see if they are OK.

For further information about R U OK? visit www.ruokday.com

Newport & Wildman provides confidential counselling services and psychological related training for employees, managers, family and friends. For more information, please contact us on 1800 650 204.

Alison Keleher, Director, Newport & Wildman

Learn how a conversation can change a life

Thursday, 10^th September is R U OK? Day and Newport & Wildman would like to support you and your people to feel confident asking “R U OK?”. 2020 has been a challenging year for everyone, and this year we are focused on helping people have these conversations and feel confident to respond if someone says they are not OK.

A common theme for many people this year has been isolation. It’s unfortunate that one of our best weapons against COVID-19 is something that can negatively impact on mental health and wellbeing. This year we would encourage you to consider the benefits of bringing people together for R U OK? Day. Examples could include our virtual group training session, a virtual morning tea or a lunch and learn session using our Webinar.

R U OK? Day is often the busiest day of the year for us here at Newport & Wildman! Given the challenges we are facing, we expect this year to be the same. Reach out today to discuss how we can support you and your people.

R U OK? inspire and empower everyone to meaningfully connect with the people around them and start a conversation with anyone who may be struggling with life.
For more information about R U OK? visit their website ruok.org.au.

We all know it's essential to prioritise eating well, exercise and relaxation in this incredibly stressful year but it can be a little easier said than done. Looking after yourself requires a multi-layered approach so below are some tips to help get you back on track.

Exercise 

• Exercise provides a mood boost and a more energised outlook on life thanks to the release of endorphins. Exercise can help to lift low mood.
• Exercising with a buddy, or as part of a team, provides a sense of belonging through the sharing of common interest. It also helps motivate and keep you on track toward your health goal.
• Participating in a sport or reaching a personal physical goal promotes a sense of mastery, accomplishment and increases self–esteem. Set yourself a physical goal no matter what your current fitness level is. Remember tackling small ‘chunks’ of a larger goal will see you mastering your chosen activity in no time! For example, commit to a 20-minute power walk each morning and increase this by 10 min increments each week until you are walking an hour a day.
• Exercise improves cognitive function. It has been proven decision-making and problem-solving ability improves after exercise. We all know the feeling of going out for a walk and coming back with a ‘clear’ mind. Some may even choose to use their lunch break as an hour to hit the gym, go for a jog, walk or train in a group.

Sleep

• A good night's sleep helps foster both mental and emotional resilience. Chronic sleep disruptions set the stage for negative thinking, depression, anxiety and emotional vulnerability. Being physically active throughout the day can help you get a restful sleep. See here for more tips to sleep well. 

Nutrition 

• Every meal should include protein to ensure a continuous supply of the amino acid tryptophan to the brain Tryptophan is proven to boost mood. Add some fish, turkey, chicken, meat, eggs, legumes, milk, cheese, yoghurt, nuts or seeds to your meal.
• Studies suggest omega-3 oil can reduce symptoms of depression. You can include oily fish such as salmon in your diet or even take a daily supplement. Vegetarians get similar benefits from flaxseed oil, walnuts and chia seeds.
• Excessive weight loss through extreme dieting can make your mood worse and should be avoided. Rapid weight loss and lack of good nutrition will deprive the brain of glucose and other nutrients that control mood. If you are planning to lose a few kilos do it sensibly with a healthy balanced diet and regular exercise.

Water

• An adult can lose up to 2.5 litres of water daily through the lungs as water vapour, through the skin as perspiration, and through the kidneys as urine. If you do not drink enough fluids to replace this loss you will get the symptoms of dehydration, including irritability, loss of concentration and reduced mental functioning. Replace fluid with drinks such as water and non-caffeinated herbal teas. Aim for about 2.0 litres each day, and increase water consumption on very hot days or when you have been exercising.

Alcohol

• Alcohol has a depressant effect on the brain and can result in rapid worsening of your mood. Also, the body uses important nutrients to process alcohol; those who consume alcohol excessively may suffer from vitamin deficiencies, which can in turn impact mood and overall health. Limit your alcohol to special occasions and drink moderately, avoid binge drinking altogether.

Alison Keleher, Director, Newport & Wildman

Photo by Ella Olsson from Pexels

While many lives have been put on hold due to COVID-19 social distancing restrictions, some argue that certain groups have been affected by the loss of physical contact more than others. Teenage years are characterised by rapid learning, risk-taking, building relationships and establishing a sense of self. Having to spend more time than usual in the family home can cause added tension with fewer outlets for release. With many high schools around the country returning to the classroom, there is some sense of normality being restored; however, for tertiary education students, the path back to campus is still unclear. 

As parents, it is important than ever to keep the lines of communication open; We are witnessing an exponential increase in mental health issues among teens. So how can we support teens to proactively manage stress through these tumultuous times?

Good sleep

Poor sleep often accompanies stressful times. Teenagers experiencing stress might lie awake worrying at night and be too tired to function well the next day. This can set up a poor sleep pattern. The Sleep Health Foundation recommends these tips to help your child establish healthy sleeping patterns: avoid screen time an hour before bed and encourage reading or listening to relaxing music instead to help wind down; support your teen to establish and stick to a routine around bed and wake-up times; encourage them to get around 7.5 hours of sleep per night, which is the optimum amount of time for teenagers. Read more here.

Keep active

There is plenty of evidence on the benefits of exercise in reducing stress. Exercise stimulates the release of dopamine, a feel-good hormone that helps to alleviate feelings of stress. Other benefits of exercise include improved concentration and opportunities for social interaction. Be ready to try something new to you both – perhaps paddle boarding or roller-skating – you could have a good laugh! There are also apps that provide exercise stats and can be linked in with friends to help motivate each other.

Food and mood

It is now very well established that food impacts mood - what your teen eats plays a role in their ability to cope with stress. Eating well will help ensure your teen stays healthy and has the resilience and energy they need to deal with stressful situations. Highly processed foods contribute little nutrition to the diet and deplete the body of vitamins and minerals during digestion. Encouraging your child to eat whole foods can give them the energy required for the developmental years of adolescence, boost their nutrient stores for times of stress and keep them well generally. Planning the weekly menu and cooking together can be fun and encourages them to take responsibility for their health with your guidance. Read more detail here.

Social connection

This is one of the most important protective factors through adolescence. This period of development is hallmarked by the quest to find a tribe, and in today’s technology age, this invariably includes online as well as face-to-face friends. Friendships can be fraught with struggles, and a non-judgemental listening ear can help a teen to navigate these issues successfully, learning some skills for life. Without social distancing, teenagers can feel lonely and isolated for a range of reasons, and being able to connect anonymously with people online can be a great source of comfort and support. This raises a lot of fear and trepidation for parents. Still, if carefully monitored with safety at the heart of your conversations with your teen, online friendship can help to mitigate anxiety and loneliness. If you require support with this issue, Newport & Wildman is here to support you and/or your teen to manage relationships well.

Managing social media consumption

A lot of parents feel that technology, particularly social media is a modern-day scourge; however, the evidence is showing that as with food consumption, in moderation and with exposure to helpful sites - technology can be a positive influence in the lives of our teens. A recent study found that, with the exception of cyberbullying, sleep and exercise have been found to be more critical markers, than social media exposure, for adolescent wellbeing. Modelling healthy digital attitudes and behaviours as parents is very important, and it helps if rules in the family apply to everyone – not just the teens. A family “digital detox for a day” goes a long way!

Resources and support for you and your teen going back to school

Reach out, don’t bail out is a catchphrase used by Reachout.com – an excellent online resource for young people and parents. Evidence tells us that our teens generally feel more comfortable accessing support online rather than face-to-face; hence, the establishment of websites such as Reachout.com and online counselling with, for example, eHeadspace and Newport & Wildman.

Your EAP generally provides support for family members, which includes counselling for teenagers, nutrition consultation, financial and career counselling. Read more on the Newport & Wildman website here.

Our National Clinical and Organisational Development teams are creating a growing resource bank of tools for you and your people, including COVID-19 webinars.

We have released a new webinar for you on Coping with COVID-19. This webinar has been uploaded and is available for you to view right now. Click the below link and register your name and work email address to view the webinar. 

Please note that this webinar has been provided to Newport & Wildman on behalf of our parent company AccessEAP. The Coping with COVID-19 webinar does display AccessEAP contact details, so please use the Newport & Wildman phone number if you would like to contact us- 1800 650 204.

For more COVID-19 support resources, visit the Employer and Employee Login areas of our website.

During this unprecedented and rapidly changing set of circumstances, we all find ourselves in, our National Clinical and Organisational Development teams are creating a growing resource bank of tools for you and your people. This includes tools on how to support your people who may find themselves now working remotely due to social distancing requirements. It also includes tools to share with your people on how they can manage their own anxiety, support for parents and support for managing relationships. These resources can be accessed through the Employer and Employee Login Areas of our website.

Access the Employer Login Area here

Access the Employee Login Area here

 For more information and updates, see our previous blog posts on this topic:

• Covid-19 Update - Support for your people 
• Covid-19 response and being prepared
• Coronavirus

If you have any further questions or would like to discuss specific requirements on how Newport & Wildman can assist your organisation and your people please contact your dedicated Relationship Director or the Manager Support Hotline. As always, as your EAP we are here to support your people whatever the nature of their concerns, please contact Newport & Wildman on 1800 650 204.

While it might feel as if 2019  has just wound up, we are already in March of 2020. How did that come around so fast?

This may have felt like a strange, and at times tense, summer in Australia. Some people are coming back to work feeling more exhausted than when they went on holiday. Whether you are a community directly impacted by fires or somewhere kilometres from it all but seeing the impact on the news, it has been the overarching story of the new decade. 

This is a time to get to know your community and to look after each other. Being mutually supportive at this time of year can help us to get back into the swing of life.  As well as being there for colleagues and friends, helping other people is a great technique of self care. We get an emotional boost when we are kind to others and when we offer support to others – it makes us feel connected, and strengthening social bonds allows us to draw on the support from others when we feel personally or professionally overwhelmed.

Newport & Wildman are part of your professional community. We offer 24-hour phone counselling if you feel that you are in a crisis, as well as providing face to face counselling at a few days notice. The ability to share your worries can help you to gain perspective and find solutions, and as your organisation allows you to have access to multiple sessions with a counsellor each year, we can provide an outlet valve for the stresses that modern workplaces can bring. As many of us try to balance multiple responsibilities including carer roles it is helpful to remember that Newport & Wildman is part of the network that is here to support you in supporting those around you.

Work stress often starts small – restless nights, feeling uncharacteristically snappy, or blue. Being on the lookout for changes in how you feel before they become significant can make it easier to address problems. Making contact with a Newport & Wildman counsellor earlier can make returning to normal smoother. And if there are issues that are impacting on your organisation, we also provide training to organisations on a range of issues. We have training which can be delivered to your organisation or by webinar, with topics like Resilience through Change, Managing Challenging Behaviours, and Burnout and Compassion Fatigue. We offer direct support for managers who are holding teams together, by phone and in-person as needed through our Manager Support Hotline.

If you work in a profession which is dedicated to helping other people it often means we put looking after ourselves second to looking after others. However, you will support those around you, colleagues and community better if you are emotionally healthy. Pre-emptively taking action to avoid burnout isn’t just the healthy option for you – it can be a requirement for many industries as well.

Please remember to look after yourself, as you care for those around you.

Published in Human Resources Director 22nd August, 2019.

Over the course of an adult’s life, they will spend up to 4,821 days at work.

This creates an opportunity for managers and HR leaders to start a dialogue with their staff, according to Marcela Slepica, Clinical Director at AccessEAP.

Employees may be struggling to cope and employers can play a role in creating an environment of acceptance and to normalise asking for help. “Managers can ensure they are providing helpful information and the support structures which employees may need.”

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Newport & Wildman is proudly a part of AccessEAP.