AccessEAP Video Series: Manager & Leader Hotline
Presented by: James Austen
Duration: 3 mins 11 secs
Embedding Link: https://vimeo.com/685331252
How many of us can truthfully say that we regularly feel fully rested and refreshed after the last few years we’ve had? Many people often underestimate the importance of sleep to our overall mental health and wellbeing.
We know we need sleep but how do we get a good night's sleep?
It's important to have sufficient, regular, good quality sleep so we can function effectively in our busy lives and help to maintain strong, robust immune systems. The importance of short “nana naps” cannot be underestimated, as well as short, still “zone out times” during the day to help us to refresh our brains and bodies. If we review our sleep pattern there are probably some small things we can do to make our routine healthier – and we’re likely to then be surprised by the difference they make.
Some Useful Tips
It is worth formulating your own list of practical, healthy, accessible, common sense ways to soothe your body and mind, so you can get optimised times of rest and rejuvenation.
Counselling support can help you to identify when stress and anxiety are affecting sleep and how to move forward. Start now and benefit from this free and confidential service. To arrange an appointment, contact us on 1800 650 204.
Newport & Wildman (N&W) partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned, Profit for Purpose Employee Assistance Program (EAP) provider our success is based on understanding the unique needs of clients and tailoring services to support and prevent mental health issues in the workplace. Due to continued growth we need a passionate professional to engage with our customers and help ensure they gain optimal value from our initiatives in developing their workplace culture and employee wellbeing.
Your role will be to provide consultative advice to customers across the full spectrum of N&W mental health and wellbeing initiatives. Managing a portfolio of accounts you will develop and implement growth and retention strategies, evaluating the success of programs and initiatives and translating this evaluation into meaningful improvement/expansion of initiatives.
Your track record of success will reflect your impartial and insightful thinking capabilities and ability to engage with a broad range of people. Your key strengths will include your planning and organising, analysis, judgement and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment.
Newport and Wildman takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.
For more information call David Williams on 0414551795 or to apply send your resume to
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
In The Moment Video Series: Turning Negativity into Positivity
Embedding Link: https://vimeo.com/679007352
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
In The Moment Video Series: Groundhog Day
Embedding Link: https://vimeo.com/679010826
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
In The Moment Video Series: Grief & Loss
Embedding Link: https://vimeo.com/677978692
With a New Year often comes a sense of new beginnings. Many of us start with resolutions for change, to turn over a new leaf, to bring fresh energy to our work and life.
This time of year is a good time to reflect on our mindset. Change is inevitable, but the way we approach it depends very much on our mindset. When we apply a growth mindset to change, we are more likely to discover a way to flourish.
As we continue to adapt and learn to live with COVID our mindset may be challenged, and we may push up against an inner “I can’t”. A growth mindset is framed around relying on and building on our strengths, taking one step at a time, and knowing that the viewpoint we take is always within our control. An “I can’t” may be an indicator that you’ve discovered one of your fixed mindsets. When that happens, it can be worthwhile to first take a step back and assess whether this is actually true; if you then see a possibility that “I can...”, ask yourself, what would be different if you saw this challenge as an indication you’re now learning something new, rather than simply a block that you can’t overcome? Then you might choose to take steps forward and lean into that challenge.
When learning about your different mindsets, the support of a counsellor or coach can be invaluable. You will have a person who listens attentively, without judgement. You will know that your conversation is completely confidential. And you will know that the person you are talking with has your best interests uppermost in their mind. It can be extraordinarily liberating to have conversations like this – when the other person has no agenda other than helping you to find the best possible outcome for you.
So as this work year gets underway, consider calling us and discovering how a counsellor or coach can support you as you work on those resolutions to make positive change in your life and to bring fresh energy to the people and projects that are important to you.
We wish you a productive and energising 2022!
To arrange an appointment, call us on 1800 650 204.
Put yourself in control of your mental health and wellbeing with our monthly Wellbeing Tools. Each quarter you will have access to 3 tip sheets, a connection tool and a wellness spotlight.
This Quarter the wellness spotlight focuses on Mindfulness. Access meditation recordings via the AccessMyEAP App or Employee & Employer Login Areas, designed to help with Mindfulness for Wellbeing.
The 2022 Wellbeing in Focus Calendar is available through the Employer Login Area of the Newport & Wildman website. The Wellbeing Tools will also be added to the Employee Login Area and AccessMyEAP App.
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
Topic: Specialty Coaching and Consultation for Wellbeing
Embedding Link: https://vimeo.com/674654858
Embedding link: https://vimeo.com/674653378
MYTH 1 - What about Confidentiality? Someone will find out, my boss and colleagues will know.
Although the EAP counselling sessions are paid for by your employer, the counsellors are independent and anything you discuss with a counsellor is confidential unless; there is a risk of harm to you or someone else or disclosure is required by law. While we do need to collect a few details from you when booking your first appointment, your personal information is kept confidential. Newport & Wildman has refused to work with organisations who cannot accept our confidentiality code of conduct. Your organisation respects the privacy and confidentiality of the services provided to you to improve your wellbeing.
MYTH 2 - If I have a problem my friends and family will talk/help me through it.
Although you may receive support from family and friends one difference between speaking with a counsellor and a close friend is that the counsellor has a broad knowledge and understanding of human behaviour. Sometimes it also just helps to speak with someone objective who isn’t emotionally involved with you or the situation.
MYTH 3 - I should see a counsellor only if things get really bad.
It’s better to recognise the warning signs and speak to a counsellor before you feel completely overwhelmed. Often early intervention via professional counselling support leads to better outcomes sooner and keeps you on a healthy track, preventing problems in the future. However, counselling becomes particularly important if you experience:
MYTH 4 - Counsellors only work with people with a mental illness.
Challenging life events happen to us all at some point – no one is immune. Counselling actually helps you deal with life’s everyday problems without waiting for them to become out of control. You may be facing work pressures like managing deadlines, meeting targets and/or handling an office conflict, while finding it hard to fulfil your personal and family commitments. Counselling can also help you address personal issues that may be impacting your ability to do your job well. These can include:
MYTH 5 - As a leader, I should be able to handle problems on my own – I shouldn’t have to ask for help.
Today’s workplace is complex, leaders are expected to manage difficult situations and people both of which can be quite taxing and tough. Good bosses know that great leadership comes from supporting and developing the best people for the job. Sometimes speaking with a professional can help provide evidence-based tools, structure and objectivity to a situation. The decision-making lies squarely in the hands of the leader but a Newport & Wildman counsellor can give the insights, tools and resources to support your decision making.
If you would like to book an appointment, call Newport & Wildman on 1800 650 204.
Please note, you are still able to book an appointment through the AccessEAP 24-hour line.
Requests can also be made via email at:
We apologise for the inconvenience and assure you we are working with our supplier to return the phone line to operation as soon as possible and will post updates on our website.
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
Topic: Guided Mindfulness
Embedding Link: https://vimeo.com/668448198
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
Topic: How to psychologically separate from work after a busy day
Embedding Link: https://vimeo.com/668447039
As a purpose-driven organisation with social enterprise at our core, Newport & Wildman partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian Employee Assistance Programme (EAP) provider of personal and organisational wellbeing services our emphasis is on understanding the unique needs of our customers and tailoring our services to support and create thriving workplaces. We have a number of outstanding opportunities for aspiring, adaptable and engaging people to work with us on our ambitious journey and progress their careers in this challenging yet rewarding industry sector.
Degree qualified in Psychology, Social Work or Human Resources you will have a keen interest in Mental health and Wellbeing. Your key attributes will include your outstanding interpersonal skills, desire to learn and attention to detail. Most importantly you will enjoy working in a team environment that is driven by passion, excellence and caring.
We are currently recruiting for:
Client Services: As the first point of contact for our clients your key responsibilities will be intake registration and processing, coordinating client appointments with counsellors, data entry and record management. Importantly you will contribute to optimising our business reputation by ensuring the effective delivery of client services.
Business Operations: Your role will be to provide effective administrative and operational support related to the delivery of services and successful operations of Newport & Wildman. You will work closely with the Customer Experience Team, Client Services, Clinical and Finance teams, providing support and guidance to ensure the effective delivery of services to customers and clients.
Newport & Wildman takes the health of employees seriously and you will be working in an environment that genuinely cares about the well-being of all employees.
For more information call David Williams on 0414551795 or to apply send your resume to
At Newport & Wildman, our mission is to create thriving workplaces. We partner with each customer to promote, positive organisational behaviour, enhance employee wellbeing, improve workplace productivity and effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth and an expanding service offering We have a number of opportunities for motivated, adaptable and empathic people to help achieve our goals and continue our ambitious journey.
Your role will be to provide the first point of contact for all our clients and contribute to optimising our business reputation by ensuring the effective delivery of client services. Your key responsibilities will be client intake registration and processing, referrals to counsellors, record management, data entry and coordinating on-site.
Your key skills will include your attention to detail and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. Newport & Wildman takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.
For more information contact David Williams on 0414551795 or send your resume to .
It's free to download via Google Play and the App Store. We’re making it easy for you to access your own EAP and wellbeing services with our intuitive and dynamic app.
This free service is provided to you by your employer as part of your EAP services.
We’re here to help you be your best at life and work. Get started today.
Please find FAQs regarding the download and use of the AccessMyEAP App, via the AccessEAP website - here.
Newport & Wildman wishes you all the best for the Festive Season. Please be assured our counselling and onsite services are available 24/7, 365 days a year however our other business functions observe the Australian public holidays and a short break from 25th December to 7th January 2022.
As we reach the end of 2021 there has been an increase in cases in some parts of Australia. It is important to remember that feeling anxious, fearful, stressed, angry or irritable are common and normal feelings during uncertain times like these. It is important to monitor your own physical and mental health during these times. Access our Self-care in the Festive Season blog to download the Self-care and Managing Stress Postcard for signs to watch out for and self-care strategies.
As we reach the end of 2021 there has been an increase in cases in some parts of Australia. We appreciate that for many people this may be a time of heightened emotions, particularly as festive celebrations commence and for some, plans will need to change. We, as always, are here to support you through this. Tools and resources can be accessed via our website to support your mental health and wellbeing through the Employee and Employer login areas. Additional resources, including our Wellbeing Check, are also available on our app, AccessMyEAP.
It is important to remember that feeling anxious, fearful, stressed, angry or irritable are common and normal feelings during uncertain times like these. It is important to monitor your own physical and mental health during these times. Download our Self-care and Managing Stress Postcard for signs to watch out for and self-care strategies.
If you do need support, reach out to us here at Newport & Wildman on 1800 650 204. As always, our people are here to help support you and your people be their best in life and work.
We all want to belong, and our workplaces can offer a safe place to carry out meaningful work with people we trust. This sense of belonging has been challenged over the past couple of years with the steps to combat COVID of social distancing and lockdowns. A sense of social isolation has been felt by many. And now lockdowns are ending, and with high vaccination rates, we are starting to see each other again, in real life.
As we start mixing once more, it’s important to keep in mind that lockdown has affected us all in different ways – everyone is different. For some, it has been incredibly hard, as they battled loneliness and isolation, or perhaps found it hard to juggle the demands of home-schooling, family and work expectations without the break of getting out of the house or going to the office. For others, they happily worked from home. As we reconnect, reaching out in a way that is appropriate to the person’s needs requires a good dose of empathy and listening.
Empathy and listening underpin all healthy workplace cultures and help create a psychologically safe workplace. Being aware and accepting the diversity of opinions, attitudes, and backgrounds helps us become more nuanced in the ways we reach out and interact with others.
I believe inclusion and diversity in a workplace is vital for engagement. Just like in the natural environment, a monoculture of thinking and viewpoints is not healthy or sustainable. The following definition resonates with me: “the difference between diversity and inclusion is that diversity is being invited to the party; inclusion is being asked to dance”. Diversity in the workplace refers to a workforce that’s made up of people from different ages, cultural backgrounds, geographies, physical abilities and disabilities, religions, genders, sexual orientations. And this diversity brings together people with differing perspectives and thinking styles, preferences and characteristics. Inclusion is the procedures organisations implement to allow differences to coexist in a mutually beneficial way so that employees feel accepted and comfortable, ready to share their opinions and thoughts.
I need my ideas to be challenged and my thinking to be tested by talking with others with differing viewpoints who look at the world in a way that is different from my own. It’s the way I keep my thinking fresh and creative and how I become a better leader. Diversity and inclusion in the workplace help this to happen. Walking the Talk is what makes people believe that an organisation is serious about inclusion.
As we start to come together again in the workplace, keep in mind the richness in the diversity of those around you – that we all want to be seen, heard and understood. With careful listening and empathy, we can appreciate people’s diversity of experience and backgrounds and encourage creative ideas which can benefit our businesses. This can be our own personal inclusion process as we enjoy the ‘dance’ with our workplace colleagues once more.
Sally Kirkright, CEO AccessEAP
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At Newport & Wildman, we wish you all the best for the Festive Season. We appreciate the opportunity to work with you and look forward to a brighter 2022.
We would like to thank you for continuing your partnership with us. Through supporting your people through this challenging year, you have helped make the lives of more than just your people a little easier. Please share with us in celebrating the success of the H.O.P.E. Program, supporting vulnerable children & families. Click here to see our latest update!
Please be assured our counselling and onsite services are available 24/7, 365 days a year however, our other business functions observe the Australian public holidays and a short break from 25th December to 7th January 2022.
Newport & Wildman acknowledge Aboriginal and Torres Strait Islander Peoples as the First Peoples of the lands we live and work on throughout Australia. We recognise their continuing connection to land, waters, culture and community as we pay our respects to the Elders past, present and future. We extend that respect to all Aboriginal and Torres Strait Islander Peoples who connect with this website.
Aboriginal and Torres Strait Islander Peoples are advised that this website may contain images, voices and names of people who have since passed away.
Newport & Wildman acknowledges the traditional custodians of the land we work on and their continuing connection to land, culture and community. We pay our respects to Elders past, present and future.
Aboriginal and Torres Strait Islander Peoples using this content are advised that it may contain images, names or voices of people who have passed away.
