Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
In The Moment Video Series: Groundhog Day
Embedding Link: https://vimeo.com/679010826
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
In The Moment Video Series: Grief & Loss
Embedding Link: https://vimeo.com/677978692
With a New Year often comes a sense of new beginnings. Many of us start with resolutions for change, to turn over a new leaf, to bring fresh energy to our work and life.
This time of year is a good time to reflect on our mindset. Change is inevitable, but the way we approach it depends very much on our mindset. When we apply a growth mindset to change, we are more likely to discover a way to flourish.
As we continue to adapt and learn to live with COVID our mindset may be challenged, and we may push up against an inner “I can’t”. A growth mindset is framed around relying on and building on our strengths, taking one step at a time, and knowing that the viewpoint we take is always within our control. An “I can’t” may be an indicator that you’ve discovered one of your fixed mindsets. When that happens, it can be worthwhile to first take a step back and assess whether this is actually true; if you then see a possibility that “I can...”, ask yourself, what would be different if you saw this challenge as an indication you’re now learning something new, rather than simply a block that you can’t overcome? Then you might choose to take steps forward and lean into that challenge.
When learning about your different mindsets, the support of a counsellor or coach can be invaluable. You will have a person who listens attentively, without judgement. You will know that your conversation is completely confidential. And you will know that the person you are talking with has your best interests uppermost in their mind. It can be extraordinarily liberating to have conversations like this – when the other person has no agenda other than helping you to find the best possible outcome for you.
So as this work year gets underway, consider calling us and discovering how a counsellor or coach can support you as you work on those resolutions to make positive change in your life and to bring fresh energy to the people and projects that are important to you.
We wish you a productive and energising 2022!
To arrange an appointment, call us on 1800 650 204.
Put yourself in control of your mental health and wellbeing with our monthly Wellbeing Tools. Each quarter you will have access to 3 tip sheets, a connection tool and a wellness spotlight.
This Quarter the wellness spotlight focuses on Mindfulness. Access meditation recordings via the AccessMyEAP App or Employee & Employer Login Areas, designed to help with Mindfulness for Wellbeing.
The 2022 Wellbeing in Focus Calendar is available through the Employer Login Area of the Newport & Wildman website. The Wellbeing Tools will also be added to the Employee Login Area and AccessMyEAP App.
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
Topic: Specialty Coaching and Consultation for Wellbeing
Embedding Link: https://vimeo.com/674654858
Embedding link: https://vimeo.com/674653378
MYTH 1 - What about Confidentiality? Someone will find out, my boss and colleagues will know.
Although the EAP counselling sessions are paid for by your employer, the counsellors are independent and anything you discuss with a counsellor is confidential unless; there is a risk of harm to you or someone else or disclosure is required by law. While we do need to collect a few details from you when booking your first appointment, your personal information is kept confidential. Newport & Wildman has refused to work with organisations who cannot accept our confidentiality code of conduct. Your organisation respects the privacy and confidentiality of the services provided to you to improve your wellbeing.
MYTH 2 - If I have a problem my friends and family will talk/help me through it.
Although you may receive support from family and friends one difference between speaking with a counsellor and a close friend is that the counsellor has a broad knowledge and understanding of human behaviour. Sometimes it also just helps to speak with someone objective who isn’t emotionally involved with you or the situation.
MYTH 3 - I should see a counsellor only if things get really bad.
It’s better to recognise the warning signs and speak to a counsellor before you feel completely overwhelmed. Often early intervention via professional counselling support leads to better outcomes sooner and keeps you on a healthy track, preventing problems in the future. However, counselling becomes particularly important if you experience:
MYTH 4 - Counsellors only work with people with a mental illness.
Challenging life events happen to us all at some point – no one is immune. Counselling actually helps you deal with life’s everyday problems without waiting for them to become out of control. You may be facing work pressures like managing deadlines, meeting targets and/or handling an office conflict, while finding it hard to fulfil your personal and family commitments. Counselling can also help you address personal issues that may be impacting your ability to do your job well. These can include:
MYTH 5 - As a leader, I should be able to handle problems on my own – I shouldn’t have to ask for help.
Today’s workplace is complex, leaders are expected to manage difficult situations and people both of which can be quite taxing and tough. Good bosses know that great leadership comes from supporting and developing the best people for the job. Sometimes speaking with a professional can help provide evidence-based tools, structure and objectivity to a situation. The decision-making lies squarely in the hands of the leader but a Newport & Wildman counsellor can give the insights, tools and resources to support your decision making.
If you would like to book an appointment, call Newport & Wildman on 1800 650 204.
Please note, you are still able to book an appointment through the AccessEAP 24-hour line.
Requests can also be made via email at:
We apologise for the inconvenience and assure you we are working with our supplier to return the phone line to operation as soon as possible and will post updates on our website.
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
Topic: Guided Mindfulness
Embedding Link: https://vimeo.com/668448198
Newport & Wildman is proudly part of AccessEAP and has collaborated to create a video series.
Topic: How to psychologically separate from work after a busy day
Embedding Link: https://vimeo.com/668447039
As a purpose-driven organisation with social enterprise at our core, Newport & Wildman partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian Employee Assistance Programme (EAP) provider of personal and organisational wellbeing services our emphasis is on understanding the unique needs of our customers and tailoring our services to support and create thriving workplaces. We have a number of outstanding opportunities for aspiring, adaptable and engaging people to work with us on our ambitious journey and progress their careers in this challenging yet rewarding industry sector.
Degree qualified in Psychology, Social Work or Human Resources you will have a keen interest in Mental health and Wellbeing. Your key attributes will include your outstanding interpersonal skills, desire to learn and attention to detail. Most importantly you will enjoy working in a team environment that is driven by passion, excellence and caring.
We are currently recruiting for:
Client Services: As the first point of contact for our clients your key responsibilities will be intake registration and processing, coordinating client appointments with counsellors, data entry and record management. Importantly you will contribute to optimising our business reputation by ensuring the effective delivery of client services.
Business Operations: Your role will be to provide effective administrative and operational support related to the delivery of services and successful operations of Newport & Wildman. You will work closely with the Customer Experience Team, Client Services, Clinical and Finance teams, providing support and guidance to ensure the effective delivery of services to customers and clients.
Newport & Wildman takes the health of employees seriously and you will be working in an environment that genuinely cares about the well-being of all employees.
For more information call David Williams on 0414551795 or to apply send your resume to
At Newport & Wildman, our mission is to create thriving workplaces. We partner with each customer to promote, positive organisational behaviour, enhance employee wellbeing, improve workplace productivity and effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth and an expanding service offering We have a number of opportunities for motivated, adaptable and empathic people to help achieve our goals and continue our ambitious journey.
Your role will be to provide the first point of contact for all our clients and contribute to optimising our business reputation by ensuring the effective delivery of client services. Your key responsibilities will be client intake registration and processing, referrals to counsellors, record management, data entry and coordinating on-site.
Your key skills will include your attention to detail and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. Newport & Wildman takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.
For more information contact David Williams on 0414551795 or send your resume to .
It's free to download via Google Play and the App Store. We’re making it easy for you to access your own EAP and wellbeing services with our intuitive and dynamic app.
This free service is provided to you by your employer as part of your EAP services.
We’re here to help you be your best at life and work. Get started today.
Please find FAQs regarding the download and use of the AccessMyEAP App, via the AccessEAP website - here.
Newport & Wildman wishes you all the best for the Festive Season. Please be assured our counselling and onsite services are available 24/7, 365 days a year however our other business functions observe the Australian public holidays and a short break from 25th December to 7th January 2022.
As we reach the end of 2021 there has been an increase in cases in some parts of Australia. It is important to remember that feeling anxious, fearful, stressed, angry or irritable are common and normal feelings during uncertain times like these. It is important to monitor your own physical and mental health during these times. Access our Self-care in the Festive Season blog to download the Self-care and Managing Stress Postcard for signs to watch out for and self-care strategies.
As we reach the end of 2021 there has been an increase in cases in some parts of Australia. We appreciate that for many people this may be a time of heightened emotions, particularly as festive celebrations commence and for some, plans will need to change. We, as always, are here to support you through this. Tools and resources can be accessed via our website to support your mental health and wellbeing through the Employee and Employer login areas. Additional resources, including our Wellbeing Check, are also available on our app, AccessMyEAP.
It is important to remember that feeling anxious, fearful, stressed, angry or irritable are common and normal feelings during uncertain times like these. It is important to monitor your own physical and mental health during these times. Download our Self-care and Managing Stress Postcard for signs to watch out for and self-care strategies.
If you do need support, reach out to us here at Newport & Wildman on 1800 650 204. As always, our people are here to help support you and your people be their best in life and work.
We all want to belong, and our workplaces can offer a safe place to carry out meaningful work with people we trust. This sense of belonging has been challenged over the past couple of years with the steps to combat COVID of social distancing and lockdowns. A sense of social isolation has been felt by many. And now lockdowns are ending, and with high vaccination rates, we are starting to see each other again, in real life.
As we start mixing once more, it’s important to keep in mind that lockdown has affected us all in different ways – everyone is different. For some, it has been incredibly hard, as they battled loneliness and isolation, or perhaps found it hard to juggle the demands of home-schooling, family and work expectations without the break of getting out of the house or going to the office. For others, they happily worked from home. As we reconnect, reaching out in a way that is appropriate to the person’s needs requires a good dose of empathy and listening.
Empathy and listening underpin all healthy workplace cultures and help create a psychologically safe workplace. Being aware and accepting the diversity of opinions, attitudes, and backgrounds helps us become more nuanced in the ways we reach out and interact with others.
I believe inclusion and diversity in a workplace is vital for engagement. Just like in the natural environment, a monoculture of thinking and viewpoints is not healthy or sustainable. The following definition resonates with me: “the difference between diversity and inclusion is that diversity is being invited to the party; inclusion is being asked to dance”. Diversity in the workplace refers to a workforce that’s made up of people from different ages, cultural backgrounds, geographies, physical abilities and disabilities, religions, genders, sexual orientations. And this diversity brings together people with differing perspectives and thinking styles, preferences and characteristics. Inclusion is the procedures organisations implement to allow differences to coexist in a mutually beneficial way so that employees feel accepted and comfortable, ready to share their opinions and thoughts.
I need my ideas to be challenged and my thinking to be tested by talking with others with differing viewpoints who look at the world in a way that is different from my own. It’s the way I keep my thinking fresh and creative and how I become a better leader. Diversity and inclusion in the workplace help this to happen. Walking the Talk is what makes people believe that an organisation is serious about inclusion.
As we start to come together again in the workplace, keep in mind the richness in the diversity of those around you – that we all want to be seen, heard and understood. With careful listening and empathy, we can appreciate people’s diversity of experience and backgrounds and encourage creative ideas which can benefit our businesses. This can be our own personal inclusion process as we enjoy the ‘dance’ with our workplace colleagues once more.
Sally Kirkright, CEO AccessEAP
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At Newport & Wildman, we wish you all the best for the Festive Season. We appreciate the opportunity to work with you and look forward to a brighter 2022.
We would like to thank you for continuing your partnership with us. Through supporting your people through this challenging year, you have helped make the lives of more than just your people a little easier. Please share with us in celebrating the success of the H.O.P.E. Program, supporting vulnerable children & families. Click here to see our latest update!
Please be assured our counselling and onsite services are available 24/7, 365 days a year however, our other business functions observe the Australian public holidays and a short break from 25th December to 7th January 2022.
The H.O.P.E. Program continues to be the main recipient of our charitable funding for vulnerable families and children. At AccessEAP, we are very proud of the donation of more than $1,000,000 for HOPE and programs to support vulnerable families, which was announced last month. Our contribution has been able to grow substantially each year, and AccessEAP would like to recognise the support of our customers in making this donation. Through partnering with AccessEAP, you not only support your employees’ wellbeing but you also directly contribute to our chosen welfare programs in Australia.
Renee's Story
"My name is Renee, I'm 24 years old and I’m a single mum to my baby boy Rory. The H.O.P.E. program has been so wonderful for me. It has given me such great support and has helped me to be a better mum to Rory. They set me up in a house to help me get on my feet, helped me with budgeting, food planning and set me and my mum up with counselling to help our relationship."
Read more about the H.O.P.E Program and Renee's story here.
We are pleased and proud to report that over the past 12 months, the H.O.P.E. Program and other vital support programs continued to exceed targets, and these are very special targets because they are about helping more mums, bubs and families.
We are pleased to announce that Fiona Mackenzie has been appointed the new CEO of AccessEAP and Newport & Wildman. An experienced business leader, Fiona will succeed Sally Kirkright and assume responsibilities on the 1st of February 2022. After 11 years as CEO, and successfully leading the growth of AccessEAP and Newport & Wildman to become a leading EAP provider in Australia and New Zealand, Sally has decided to take a sabbatical and will be relocating to country Victoria.
Fiona brings more than 20 years senior leadership experience across multiple industry sectors including Financial Services, Aged Care, Human Services and Business Consulting. This experience includes her current role with Anglicare, a respected for-purpose business, where she is currently Executive General, Manager Customer Strategy and Retirement living.
AccessEAP Chairman Greg Mackay said that Fiona was chosen after an extensive and thorough search and recruitment process. “Fiona is an outstanding choice, bringing experience from financial services, consulting and for-purpose organisations and is well-positioned to help us continue our current strategic journey and be aligned to the culture and values of our business” he said.
While at Anglicare, Fiona re-engineered Retirement Living sales capability to be more agile, professional, data-driven and technology-enabled. “Fiona will bring proven abilities to deliver transformational change in response to changing business environments. Our mission, to help create mentally healthy thriving workplaces and communities, is more important than ever before as we continue to support organisations manage the people challenges of the COVID-19 pandemic.”
Fiona holds an MBA (Exec) and Graduate Certificate in Change Management from AGSM, a Bachelor of Economics from Macquarie University and is a member of the Australian Institute of Company Directors.
This is the month of Movember – named because men around Australia are encouraged to grow moustaches to draw awareness to and raise funds for men’s mental health, suicide prevention, as well as their physical health. Over the years Movember has become a leading charity helping to change the approach to men’s wellbeing. Their aim is to reduce the number of men dying prematurely by 25% by 2030.
Awareness around Men’s health needs improvement. In Australia, men under 75 are twice as likely as women to die from preventable causes (Falster & Jorm, 2017), and in 2019 men accounted for more than 75% of all suicide deaths (Australian Bureau of Statistics, 2020). At AccessEAP and Newport & Wildman, we have over many years cultivated a culture of acceptance, openness and welcoming of vulnerability for all our staff, and, in this month of November, I am proud to see this reflected in the attitudes and interactions I observe in the men who work here. We are aware that there is much still to be done to encourage men in organisations we work with to reach out for assistance, especially mental health support.
How can you help the men you work or live with to focus on their wellbeing? Positive Psychology has some answers. You can encourage all staff to complete the free PERMAH survey. This will result in your people receiving a set of results that highlight their strengths. Research supports that working with our strengths, rather than focusing on improving weaknesses, can be a an effective way to improve wellbeing and effectiveness. And at an organisational level, we can help you work with the PERMAH results. Also effective is encouraging and having conversations around mental health and wellbeing, particularly men’s wellbeing during November. Leading by example, leaders who are more open about their feelings and who don’t need to always be seen to have the answers, or be right, are seen as authentic and encourages others to be more open.
As I consider, our culture at AccessEAP and Newport & Wildman, I see every day the benefits for all staff of bringing a strengths-based approach to work and life. I also see how a culture of inclusivity of diversity enriches our workplace in so many ways. It helps us all think more broadly, more creatively, and act more compassionately. It helps us challenge assumptions, include differences of opinion, and highlights our value proposition of “making a difference”.
I am proud to be a part of this organisation and proud of the work we do to support your people to be the best they can be in life and work. For more information and tips to help men reach out in times of need, click here.
Sally Kirkright, AccessEAP CEO
Newport and Wildman partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned, not for profit Employee Assistance Program (EAP) provider our success is based on understanding the unique needs of clients and tailoring services to support and prevent mental health issues in the workplace. Due to continued growth we are expanding the clinical services team and need additional passionate and committed professionals to help ensure the provision of best practice counselling and ancillary services that meet or exceed customer and client expectations.
Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues. You will provide a range of clinical services including: Face to Face, telephone and emergency counselling, mediation, manager support, critical incident response, EAP briefings and webinars. Additionally, you will work with the broader team to build relationships and provide quality services such as consulting, coaching, reflective supervision and leadership training.
With a degree in Psychology or Behavioural science, your track record of success will reflect your impartial and insightful thinking capabilities and a solid understanding of organisational and individual factors impacting on people performance. You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance multiple priorities.
Your key skills will include your rapport building, analysis, judgement and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. Newport and Wildman takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.
For more information call David Williams on 0414551795 or to apply send your resume to
Supporting your organisation to respond to
Domestic and Family Violence during the pandemic
25th November is International Day for the Elimination of Violence Against Women with White Ribbon Day being observed on Friday, 19th November.
At Newport & Wildman, we strongly support these awareness days, particularly with the severity and frequency of domestic violence reported increasing as a result of the pandemic. Often the workplace is known to provide a safe place for victims of domestic and family violence. Working from home and other restrictions has increased isolation and the natural circuit breaker that leaving the home provides for both victim and perpetrator. Organisations have a vital role to play by raising awareness of this issue, understanding when and how to offer support, and addressing attitudes in the workplace, which perpetuate violence against women.
At Newport & Wildman, we are sensitive to the complexities of Domestic and Family Violence and encourage you to reach out for support especially at this difficult time given the unique pressures created by the pandemic.
Psychological Counselling and 1-1 Support
We have a team of counsellors who are experienced in Domestic and Family Violence support and are available for one to one, in-person, telephone or video counselling 24/7.
Contact us on 1800 650 204
Access the Employer and Employee Login Areas of our website to access COVID-19 Domestic and Family Violence Tools.
Live Zoom Training and Webinars
Please contact Newport & Wildman so we can connect you with our Clinical and Organisational Development Teams.
Newport & Wildman acknowledge Aboriginal and Torres Strait Islander Peoples as the First Peoples of the lands we live and work on throughout Australia. We recognise their continuing connection to land, waters, culture and community as we pay our respects to the Elders past, present and future. We extend that respect to all Aboriginal and Torres Strait Islander Peoples who connect with this website.
Aboriginal and Torres Strait Islander Peoples are advised that this website may contain images, voices and names of people who have since passed away.
Newport & Wildman acknowledges the traditional custodians of the land we work on and their continuing connection to land, culture and community. We pay our respects to Elders past, present and future.
Aboriginal and Torres Strait Islander Peoples using this content are advised that it may contain images, names or voices of people who have passed away.
